Switchboard (Victoria) Incorporated is a volunteer organisation which provides a telephone counselling, referral and information service.
Switchboard's service is free, anonymous, and confidential. Our phones are staffed by trained volunteer counsellors who are themselves gay, lesbian, bisexual, or transgender.
Switchboard was established in 1991 to provide a vitally important service to Melbourne's queer community. Since then, our service has grown to a team of over 60 trained volunteer counsellors that staff our service for over 30 hours per week, and take approximately 400 calls per month.