Standards. Organisations Valuing Diversity (Benchmarking for quality health services to LGBTI populations)

Submitted by Sunil Patel on Sunday, 22 June 2008 - 11:59pm.

These practice standards written by the Women's Health Action Network for Diverse Sexualities (WHANDS) are aimed at improving
public health service delivery for LGBTI individuals and populations and to provide a
benchmark for other providers and consumers in the development of welcoming,
culturally appropriate and responsive care.

Standards are organised under the following sections:

1 PHILOSOPHY OF VALUING DIVERSITY
1.1 Valuing Diverstiy
1.2 Programmes and Policies
1.3 Staff Development
1.4 Diverse Range of Services
1.5 Lifespan Roles and Responsibilities
1.6 Student Education

2 CONTACT AND SERVICE DELIVERY
2.1 Initial Contact, Reception and Appointments
2.2 Assessment and Referral
2.3 Delivery of Services and Programmes
2.4 Informed Decisions
2.5 Collaboration with Other Service Providers

3 PROMOTING THE HEALTH OF THE LGBTI COMMUNITY
3.1 Resources for Promoting Health
3.2 Range of Strategies to Promote Health
3.3 Advocacy and Public Health

Attachment Size
Organisations Valuing Diversity 423.44 KB
Format: Report
Year of publication: 2006
Author: Lisa Couzens, Fiona Meade, Jude Noble